Shipping and Returns
SHIPPING AND HANDLING RATES
USA and Canada: We ship USPS priority mail and charge a flat rate based on weight. We plan to integrate our shipping with the USPS in the near future, but right now this is as close as we can get. Our webmaster will start on it when he returns from his peyote vacation in Big Sur.
INTERNATIONAL If your shipping instructions say CALL FOR SHIPPING INFORMATION then your country is not one we regularly ship to. Go ahead and place your order, we will email you what the shipping costs are, and you can approve or decline. Your card won't be charged until then. Otherwise, calculations are made in the shopping cart when ordering based on total weight of order.
To calculate your total cost, proceed through the shopping cart to the page before you enter your credit card details. Choose the shirts you like, enter your shipping info, then you'll see the total, including shipping. Remember, prices are in US dollars. Please consult your local bank if you need currency conversion details for countries other than the US. Our dollar is falling so fast, we barely keep up with it ourselves.
Certain countries charge additional fees, such as custom fees and independent carrier fees. Unless we were hassled directly in those countries, we don't really remember which ones they are. And if we HAVE been hassled, they shouldn't expect our help in robbing you of your hard-earned cash. So contact your local customs office or branch office of the US Postal Service to find out what kind of fees you can expect based upon the type of merchandise you wish to order before placing your order...or not...keep reading.
We're required to put your full invoice amount on the "Customs Form" and on the packing slip within your package (so... if your order is $72, we put $72 on the form and in the box...unless we were drinking, at which point we put something random on there, but usually not very much. Hey, the email confirmation we sent you has the correct price, right? You share that with your Customs people, right? Right....)
We ship to all military addresses. The following directions will ensure your shirts make it to your particular sandbox or Hell-hole. Please make sure you address your mail properly so it will be routed through the military mail system. Military addresses must show the grade, full name with middle name or initial, and PSC number, unit number, or ship name. Replace the city name with "APO " or "FPO," and the state with "AA," "AE," or "AP," and use the military zipcode. Regardless of the country you are stationed in, the country you should always select is United States. Entering a foreign country will only delay your package.
You can enter your grade, first name, and middle initial in the First Name field.
Organization name should be included if you have it; however, it is't always used for certain types of forces.
Unit number is a four digit number assigned to some units, but not all. Where assigned, it should always be used. Soldiers will have notified friends and family if they have one assigned.
TriStar/Skyshirts will accept returns (minus shipping charges), and we do accept exchanges. Quite often a shirt will vary in size from different manufacturers. Unworn and unwashed shirts can be exchanged for other items within 30 days of delivery. Give us a call or drop us a line for instructions. Buyer pays all shipping on exchanges.